Current Issues Affecting Service (Week of July 26, 2010)

Attention New Ribbit Developers: Signing up for a new Ribbit Account (at https://account.ribbit.com/register) is temporarily disabled. If you would like to be notified when the wizard is restored, please send an email to support@ribbit.com.

Ribbit Mobile Issues:

1. If you are not receiving the voicemail audio file with your message emails, log into your account, click Settings > Alerts, and change the "attach audio" drop-down list from None to MP3 or .WAV.

2. If your test call fails when trying to Call Forward your mobile using the Ribbit wizard (you see an "Oops/Hiccup" error):

- Wait a full two minutes, then click the "Let's Try Again" button.

- When new test call arrives, quickly click the ignore (don't answer) button on you mobile.1.

3. Forwarded calls are not consistently ringing on Skype phones.

4. U.K. customers only: using 3 mobile service. The 3 mobile phones cannot be call forwarded to Ribbit at this time.

5. Facebook API error in online Caller ID 2.0 panel.

6. BT employees, using a "green side" PC, are not able to view screenshot images on the Ribbit Help pages.